Customer Support

Shipping

ECONOMY

  • The most cost-effective form of ground shipping. Ship time ranges from 1-6 business days depending on proximity to the East Coast. (USA)

GROUND

  • Our ground shipping option is UPS Ground — transit time is displayed in the map below & depends on proximity to the East Coast.
  • If you choose Ground Shipping for Alaska, Hawaii & Puerto Rico, you will automatically be upgraded to 2-day shipping.
  • Cannot be delivered to a PO Box.

TWO-DAY

  • Your package will be delivered within two days after production is complete.
  • Cannot be delivered to a PO Box.

OVERNIGHT

  • Your package will be delivered standard overnight as soon as production is complete.
  • Packages cannot be delivered to a PO box.

INTERNATIONAL

  • Ship time ranges from 1-2 weeks depending on proximity to the USA.

Returns & Exchanges

We stand behind the quality of our products & guarantee our workmanship 100%.

Any defects or errors on our part will result in a replacement at no charge — simply submit a customer service request with a photo of the items in question & one of our representatives will issue an immediate replacement.

We typically do not accept returns, refunds, or replacements due to user errors such as incorrect selection of sizes, designs, colors, etc.

hello@gafferlife.com

Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.